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Overview

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities…

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Recent Reviews

TrustRadius Insights

Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly …
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Great at first...

6 out of 10
October 25, 2021
Incentivized
My public accounting firm uses Justworks for payroll and HR currently. We previously used them for 401k and insurance as well. Justworks …
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Easy To Use!

10 out of 10
March 04, 2021
Incentivized
Currently, our entire staff uses Boomr to log work hours. We have the option of signing into our account using the company tablet but most …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

$59

Cloud
per month per user

Plus

$99

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.justworks.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $59 per month per user
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Product Demos

Justworks Ad/ Commercial Demo

YouTube
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Product Details

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates.

The vendor states that as a certified and accredited professional employer organization (PEO), Justworks is subject to stringent operational and financial standards set by the IRS and ESAC.

Justworks Features

  • Supported: Access to Benefits
  • Supported: Compliance Support
  • Supported: Automated Payroll
  • Supported: HR Tools
  • Supported: Full-Service Support
  • Supported: HR Consulting
  • Supported: IRS Certified & ESAC Accredited

Justworks Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Justworks Video

What All-In-One HR Looks Like | Justworks

Justworks Integrations

Justworks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Justworks starts at $59.

Rippling, ADP TotalSource, and Paychex Flex are common alternatives for Justworks.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Justworks are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(90)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly beneficial as it allows them to easily track hours and export payroll data for approval. The entire staff can use Boomr to track various aspects such as hours, breaks, and time spent working, which not only simplifies the input process but also provides environmental benefits and convenience. Additionally, Boomr's ability to restrict clocking in from anywhere ensures accurate location tracking for non-salaried employees.

Justworks, on the other hand, serves as a comprehensive HR management solution for organizations. It acts as an HRIS, managing benefits, time off, and paystubs in a user-friendly manner. With Justworks acting as a PTO tracker, benefits center, company directory, and even handling payroll and onboarding processes, organizations can enjoy scalability as they grow. Moreover, Justworks simplifies payroll, health benefits, and employment benefits across multiple states while also offering federal, state, and local filings.

Both Boomr and Justworks fulfill numerous HR tasks efficiently. Boomr is a flexible and easy-to-use timesheet system for hourly employees that promotes employee and management alignment. Similarly, Justworks handles various HR functions including benefits management, time off requests, calendar tracking, compliance trainings, and overall administration. For growing organizations or startups looking for a central HR information system that covers payroll, benefits selection, compliance requirements like 1099 handling while providing access to trained staff for HR questions - Justworks is an ideal option.

In summary, whether it's tracking hours or managing complex HR tasks like payroll and benefits administration, both Boomr and Justworks offer practical solutions that simplify processes for managers and employees alike.

Ease of Employee Management: Users appreciate how easy it is to manage employees, contractors, and vendors through JustWorks' portal. Many reviewers have mentioned that the platform simplifies ongoing changes in employee management, such as adding or removing employees, making it super-easy to handle. The intuitive user interface and simple design of JustWorks stand out among other online tools used for business purposes.

Superb Service: Users highly praise the superb service provided by JustWorks. They highlight the responsiveness and knowledge of their representatives, specifically mentioning the helpfulness and thoroughness of a representative named Stein. The great support provided by JustWorks when users encounter difficulties is also commended.

Automation of Payroll and Benefit Administration: Users value the automation offered by JustWorks for payroll and benefit administration. They find it convenient to track employees' hours, time off requests, and streamline payments through the platform. Additionally, users appreciate features like email notifications about received payments and easy access to information on account setup process.

Random Glitches: Some users have reported experiencing occasional glitches while using Boomr. Although these glitches were not significant enough to warrant complaints, they can still cause inconvenience and disrupt the user experience.

Limited Reporting Capabilities: Users have expressed a desire for more robust reporting features in Boomr. They would like to see improvements such as payroll support for staff based abroad, better tracking of paid time off balances for international employees, enhanced W2 details reporting, and advanced analytics options. The current reporting functionalities are considered inadequate by some users.

Difficulty with Time Tracking: Several users have encountered challenges when it comes to accurately tracking their time in Boomr. They have suggested implementing different default hours or presets to streamline the process and enable setting times across multiple days. Additionally, users have mentioned the need for additional options to navigate past time periods and visualize work periods more effectively.

Attribute Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
Douglas Hoenig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ripple Street uses Justworks across the entire organization to manage human resource functions such as benefits, managing time off requests, paystubs and more.
  • manages everyone's calendar and time off requests
  • manages everyone's paystubs
  • serves as central hub for all human resource functions
  • have a social function that allows employees to engage with each other
  • integrate expenses function for reimbursement
Justworks is well suited for managing an organization's basic human resource functions. It's a great central destination for managing paystubs, managing everyone's calendars and time off requests, managing benefits, etc. I'd recommend Justworks to any organization looking for a simple platform to manage all of there human resource functions and communications.
Chris Cardinal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JustWorks is our PEO/HR and compliance and benefits and payroll platform. It's used by HR for administering headcount, benefits, running payroll, etc. It's used by all employees for configuring their employment accounts, electing benefits, etc.

Using a PEO instead of a standard payroll provider gives us more flexibility for multi state hires, and provides more competitive insurance rates.
  • HR Compliance and Support
  • Payroll
  • Benefits Administration
  • Mobile app
  • API/Automation
  • Expense reimbursement
Businesses looking to hire US based employees but who want to remain compliant in multiple states.

Businesses growing quickly can use their HR support. It's quite a bit more expensive than Gusto or other payroll providers but the insurance benefits can help a bit.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the whole organization by all employees. It is our central human resources information system, used for payroll, benefits, time off, compliance trainings, company directory, company calendar.
  • Comprehensive benefits information and support for our employees
  • Very intuitive user interface
  • There are certain functions that I cannot complete that must be done on the back end by our account manager. It's sometimes frustrating to have to wait, though the response times are generally quick - within a business day or so.
I have used three PEOs now in my career and I find JustWorks to be the most intuitive, user friendly, and the support they provide around benefits is outstanding.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
JustWorks is used as our HR tool and provides our benefits package. Our entire organization uses Justworks for their company benefits. The software replaces having an internal HR Department.
  • The portal is easy to use and navigate
  • They have a chat channel for benefits questions, email, and phone.
  • In "Time off," they need to incorporate a time-off estimator.
I log into Justworks multiple times a week, and I find it very easy to access paycheck details and submit time-off. I think the calendar is helpful so that you can see everyone else's time-off and anniversaries. It provides easy access to benefits details like medical and dental selections.
Nikki Steinmetz, aPHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Justworks is being used as our HRIS across the whole organization. It allows us to manage our benefits, time off, and paystubs. It is extremely user-friendly and easy to navigate. I feel like I am successfully able to manage all the benefits that my company offers in an easy to understand format.
  • Time-off management
  • Benefits management
  • User Interface
  • New two-step verification that is over redundant
  • PTO and Work from home are not differentiated on Time off calendar
  • Company Directory is unable to be minimized
I think Justworks is well suited to be able to manage smaller companies. I can envision that as companies grow larger there needs to be more functionality, such as time-off calendars shown by department rather than the company as a whole. I like the fact that you are able to add attractive benefits through Justworks such as class pass and one medical.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is being used across my entire organization, where it helps us manage payroll, health benefits, and ancillary benefits for all of our employees.
  • It helps us setup payroll and benefits for new employees in our company.
  • It enables employees to easily keep their work calendars updated, quickly see the status of their paychecks, and download their work-related tax forms.
  • Justworks could more easily integrate with Google Calendar so that people can get their coworkers' vacation calendars quickly on the Google Calendar (the "subscribe via iCal" button does this for iCal App, Does not help with Windows users who are viewing the Google Calendar in their browser).
  • If a user wants to download all of their paystubs for record-keeping, they have to click on every link for each pay period. It would be helpful to have a single "download all paystubs" button.
Justworks makes it very easy to quickly onboard new employees, send them training documents, as well as share details regarding health benefits and other benefits programs with them. It also allows them to quickly request time off from their managers, although this function can be improved by integrating with their Google Calendar so that coworkers can see when they are on vacation.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Justworks is being used by the whole organization as our PTO tracker, benefits center, and the company directory.
  • PTO reporting.
  • Resource center.
  • PTO calendar link does not always report correctly.
  • Can be hard to find what you need.
Justworks is very well suited for companies looking to simplify their payroll. It makes it easy for employees to to view and change their benefits as will as request time off and sick time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At my prior company, we used Justworks as our PEO for benefits, PTO and payroll as well as reporting. This was an incredibly easy to use product for onboarding new employees.
  • Onboarding is super easy for the user.
  • Company calendar - I loved that as HR I could see any major dates for the company.
  • Customer service - I had a great account rep who was always available to answer my questions
  • I sent a lot of suggestions to the account rep over the year+ I worked with Justworks. I believe much of my feedback was around reports and customization.
Justworks is great for smaller companies in the tech space who don't have a full-service HR team. As a single support HR member, it saved me a ton of time.
October 02, 2019

It Just Works - Trust me

Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Justworks is used by our company for all HR, including payroll, healthcare, compliance, 1099 and vendor management. It has become a very trusted source for me and my employees in answering common and/or complicated questions. The resources in developing employee handbooks alone have saved us thousands of dollars in legal fees. Our Account Manager got back to me very promptly with very detailed explanations of my questions.
  • Vendor and 1099 Management - Cuts down on booking keeping and keeps all payment records ion one place with great visibility.
  • Healthcare plans - very easy to understand with a very good selection of choices in all price ranges. Benefits such as gym memberships, commuter benefits, FSA, etc are easily managed.
  • New employee on-boarding time has been dramatically reduced with Justworks simple system
  • A mobile app would be nice to see high level information when traveling and on the go.
  • Managing employee expenses would be a great feature that they do not currently offer. Collecting reports, receipts, etc.
I only have experience with smaller companies, under 25 people, and for this it has been incredible. I looked at many options and their pricing and service for our needs perfectly. I would assume they are just as good for larger organizations. I would recommend ands use them at any future company. I do not think it would be needed for smaller companies, under 5-7 people due to the expense.
Nicholas Kouvatsos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is the payroll company and benefits administrator for our entire organization.
  • Online access to everything
  • Paycheck notifications
  • A nice calendar feature with work anniversary dates, birthdays, etc.
  • My paycheck is split up between two separate deposits. One for my base salary and one for bonuses.
  • My bonus checks are not included in my main paycheck and, therefore, are not part of my 401k deduction (which includes my employer’s match). So, since a percentage of my bonus isn’t going to my 401k, my company doesn’t match it.
It seems like it would work well for most companies with a simple pay structure. Companies with more complicated pay structures or with different pay periods may experience trouble with Justworks.
July 16, 2018

Boomr for the win

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Boomr addresses management and Human Resources in a clear and concise manner. We used it for our employees and management to be on the same page.
  • Easy to use
  • User-friendly
  • Accessible on multiple platforms
  • Does exactly what it says it does
  • To have an easier access for troubleshooting
  • Allowing Boomr to be used on multiple platforms
  • Creating easy access for users
Small businesses are a good fit for using Boomr. It allows users to access the digital platform in a way that is accessible and user-friendly. I have found it to be a wonderful addition to our company in allowing staff to stay accountable and connected.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Justworks across the organization for payroll and benefits administration. It addresses issues with benefits, time off requests, calendar tracking, employee perks, tracking Human Resources documents, and overall Human Resources administration. It really allows me to do a broad scope of things Human Resources wise, with very little resources at my disposal.
  • They are particularly good at document organization, and access.
  • Justworks is great with outlining benefits options and being a resource for employees to contact directly, which takes a lot of pressure off of the HR Manager.
  • Justworks does a superb job streamlining PTO policy and administration.
  • Justworks makes it easy to do a little without many resources. It is a great tool for any size organization looking to leverage their resources efficiently.
  • Justworks could definitely use review functions and employee progress tracking.
  • They could definitely benefit from having more of 401k options/partners.
  • I would like to see better integration with user systems; for example: syncing with Outlook or iCal once an employee PTO is approved, so it goes right to the company calendar without requiring manual check/addition to the calendar.
Realistically, I think Justworks can be useful in many scenarios. First and foremost it is great for basic payroll, benefits administration, standard requests, and Human Resources documentation, but lacks in other human resource application areas like performance tracking, interoffice communication, and otherwise. Although there are opportunities for this integration, and I believe they are working on performance tracking.
Peter Nesbitt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We needed a way to calculate hourly employee work. We mostly have salaried employees but were using Google Sheets for interns and a few junior employees who were hourly. This helped us keep track of hours in a compliant way and pay them accurately. The other key piece was the integration with Gusto. We had a unique use case in that not all of our employees were hourly. Their team worked with us to figure out how to implement it correctly.
  • Integrations with different vendors was a huge piece for us.
  • User experience is one of the best of any product I have seen. Very easy to use on both desktop and mobile
  • Support was very good. They helped us with every question we had.
  • We didn't hit any issues where we needed different features.
Boomr is great if you have a mobile workforce and need to log their hours with their geolocation. It is also good for anyone who wants simple to use interface and out of the box integrations.

This might not be good for someone with 1000s of employees as it could be expensive based off structure we paid into.
Tim Sessions | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Boomr is being used by my entire team. We use it to keep track of hours, for tracking PTO, and more. As far as problems it's solved, we are now able to go in and closely monitor hours and resolve discrepancies quickly. Boomr is a very powerful tool in this regard.
  • Quick check-ins.
  • Easy to monitor time clock.
  • Ease of use for employees.
  • Sometimes Boomr will have errors with checking in.
  • It would be nice to have location based reminders to check in.
  • It would be nice to have pop up alerts for when it detects if people haven't clocked out.
Any company that is tech based will have no problems integrating Boomr Mobile Time Tracking into their time clock solutions. It is also well suited for small businesses. Any large corporations with a lot of employees may struggle with implementing Boomr, but for the most part, it can be used by most small businesses.
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